Fears About Open Source are Real

Fears About Open Source are Real

In the IT enduser community, the idea of Open Source brings with it a plethora of elation as well as fear. Ask anyone who is an IBM AS/400 and they will tell you that they are stuck in their for life – at least until they decide to get out of what they put themselves into.

Yes, IBM AS/400 (rebranded as IBM System i in 2006 and subsequently replaced by the IBM Power System line) is a very stable platform. The many applications developed for it are rock solid, enterprise-class software that do what they are meant to do. Throughout its period of reincarnation (1988 to present), the hardware and software may have changed but IBM made sure the applications are transplanted. 

I am digressing so let me paraphrase one CIO comment about their AS/400 investment. “We are stuck and we know we are paying through the nose but we have no alternative today!”

Distributed Computing (DC) arose partly in response to the need to get out of the mainframe and mini-computer era of vendor lock-in. Little did we know that while DC hailed the arrival of an army of vendors offering competing and complementary systems, the liberation was partial – because many of the initial technologies created in support of DC are proprietary in nature. Sure they are able to talk to other vendor’s solutions but this is because application programming interface (API) were built to allow for some semblance of interoperability.

Enter Open Source. The idea that a program’s code is freely available to the end-user community to use and modify to suite a particular need. Can a software company survive giving away its software? Red Hat thinks so. In fact, within the Open Source community, Red Hat is a testament to the idea that you can give away copies of your software (even if it was originally conceived by someone else), make money and prosper.

SUN Microsystems is another company that is heavy into the Open Source momentum. But whereas RedHat is 100% open source, SUN still has technology that is proprietary – afterall, SUN started life in the proprietary world. It can be argued that JAVA was SUN’s first experiment in Open Source. Thankfully, the JAVA community thrives today despite competition.

As with all things, proven or otherwise, there are skeptics. In human nature, the biggest fear is always that of the unknown. For many enterprises whose businesses depend on the smooth running of mission-critical applications, the high price associated with proprietary hardware, middleware or operating systems, custom application, and availability of skilled resources is a bitter sweet pill that they’d readily swallow.

The adage that thrives in these environments is “better the devil you know”. Which validates what Tom Zack, general manager of sales for Asia Pacific at Red Hat recently said over lunch. “Open Source means free so I can’t get support.”

Although there are differences in how some Open Source software licenses are executed, by and large, people are free to use Open Source. You can modify an application created on Open Source and you are encouraged – not forced – to freely donate any enhancements you’ve made with the code. This is the nature of Open Source.

The problem becomes one of support. If I were to use an Open Source application, what support can I expect? This is where the conundrum lies. There is an adequate supply of help (a.k.a. community support) available on the Internet for most of the Open Source software that lives out there. The problem is sometimes there is more than one way to fix a problem. For companies that depend on software to run their business, would you be willing to try each of those fixes in the hopes of landing the right one? If you are a bank, you probably don’t want to risk losing your customers or explaining to a regulatory body why your application died while doing a routine bank deposit transaction.

There are also cases where companies, attracted by the very low, sometimes free, price tags that come with Open Source application, dive head on into the technology only to discover that they don’t have the internal skill sets needed to support the Open Source programs that were introduced. They will probably end up spending more money on Open Source than they would with proprietary software. Oops!

Zack believes that if the only reason why a company would switch to Open Source is to save on the acquisition cost of the software, then “they are missing the point! Open Source gives companies greater freedom to choose what technologies will work best for them,” said Zack.

And in some sense, this is true. If you are an Oracle, SAP or Microsoft user, ask yourself this question. “Do you ever feel locked-in to the platform you’ve chosen because (1) the closed system you purchased is purported to work best with software from the same vendor; (2) the vendor plays lip service to the notion of supporting other platforms but is quick to point a finger to the other party when something does not quite work out the way it should; or (3) you fear that introducing other systems to the homogeneous environment raises issues like risks and uncertainties – which is what FUD is all about? If you are, you may need to evaluate your understanding of Open Source and be more open minded about what others have to say.

The fight for Open Source continues and players from both sides are spending money to win the game.

The good news for vendors like Red Hat is that the financial crisis will force the hand of companies that find themselves with shrinking IT budgets, limited resources available, and a management that is more open to the idea of taking some risks in favor of long-term survival.

In the meantime, industry associations like FOSSBazaar, an HP-led Linux Foundation working group, are tasked with working to replace fear of open source with knowledge and best practices.

History has proven that knowledge, understanding, and common sense will eventually prevail. The Open Source community will gain grounds with each passing day. There will be setbacks but these will be more than offset by new developments and effort in the drive towards wider adoption of Open Source.

In the meantime, proprietary software vendors like Microsoft, Oracle and SAP will, in all likelihood, be quietly developing new versions of software, if not totally new business models, that will in some ways offset the threat of the Open Source movement.

These vendors will need to keep justifying their higher margins using the promise of ‘fair pricing practices’ to justify the high cost of not only licensing their software (yes, its licensing, you don’t own the software because the vendor owns the IP) and the maintenance/support fees that come with each solution.

As for companies like Red Hat that make their bread and butter on selling software and service by way of subscription, they have to be always on their toes. Open Source is a double edge sword. Yes, Red Hat’s prices are lower compared to Microsoft but then there is always someone who can offer software at cheaper prices – like free. The good and bad news is that there are more Red Hats out in the market than Microsofts. Which means that to keep customers, customer satisfaction must be high on the daily operating agenda of the software vendor.

So if your business is looking to try Open Source, Zack recommends trying the hard proven approach to anything new in IT: start small, get familiar with the kinks, evaluate the results, and make your move from there.

Sound advise to me!

Watch the video related to open source

VTV interviewed my ICT class on our usage of open source in the classroom.

Help answer the question about open source

What is the best open source to use for hiring website?
I need to know what open source I can use to do a website for hiring people. I prefer to have it either perl or php. Anyone knows?

About Author

Current I am the content director and web strategist for Questex Asia Ltd. I also have 6 years of Marketing and Communications experience with Hitachi Data Systems in Asia. Other prior stints include senior industry analyst for Dataquest (a Gartner Group brand) and account director at Euan Barty Associates – a PR firm in Hong Kong.

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19 Responses to “Fears About Open Source are Real”

  1. Bonnieorren says:

    interesting video, thanks, getting started making money is hard! guys u should try ‘heavy dollars’, they are full of incredible tips, they got me started ;)

  2. zeroskater529613 says:

    i dont use fire fox i use opera on mac but in ubuntu i use firefox

  3. Thessdian says:

    Sir, I am a Muslim and I had a few Buddhist friends whom I found to be very modest in their outlook. I have a seen a lot of my fellow Muslims posting long questions and sometimes replying by way of long Answers.

    You may have come to realise that the patience of the people in Y!A are very thin and they would escape as fast as they have entered in your question. Therefore, could you possibly make a short question which we can read and possible respond suitable?

    No offence taken, please see to it that your message is passed across as intended and wish you all the luck in the mission to spread peace and harmony.

    Sorry for the long answer or explanation from my part too!!

  4. izy says:

    Wow, its long
    Promise i read it tho ;)

    Anyway
    i never actually thought of my dreams like that
    wow, i guess we are all really sex addicts at heart!

  5. 0LoneTech says:

    Difficult to pick favorites. There’s Blender, a 3D modelling and animation suite. For many simple programs I use Python, one of the more robust and user friendly programming languages around. And I use Maxima for some mathematics. Among the most important to me are screen and ssh (putty if on S60 or Windows), but I suppose those aren’t as relevant as the first introduction. Finally, nobody should miss Simon Tatham’s portable puzzle collection.

  6. itsmefergal says:

    Nixie I don’t know it……I WILL HAVE to STAY AFTER CLASS…..YIPEEEE!!! eh I mean thats AWFUL I feel soooo stupid!!!!

  7. NUX1I says:

    ☮☮☮☮☮

  8. Generalist says:

    This passage is a good revelation for me.
    Only if a seed dies a new plant comes out and bring forth fruits.
    So I don't mind hard things or negative words when I deal with a good matter.
    I think I have too much to learn from your question. I will keep it for my friends and relatives.
    Thanks for your concern.

  9. stoopnow says:

    I think Hillery Clinton summarized Saddam's relationship with 9/11 best ..
    In the four years since the inspectors left, intelligence reports show that Saddam Hussein has worked to rebuild his chemical and biological weapons stock, his missile delivery capability, and his nuclear program. He has also given aid, comfort, and sanctuary to terrorists, including al Qaeda members. It is clear, however, that if left unchecked, Saddam Hussein will continue to increase his capacity to wage biological and chemical warfare, and will keep trying to develop nuclear weapons."
    Sen. Hillary Clinton (D, NY), Oct 10, 2002
    As a sanctuary and an aid to al qaeda the threat of WMD including nuclear possibilities made him an important target for the well being of the US and the world. Afghanistan alone is not a threat , it did not have the capabilities of Iraq which is why both areas became targets..

  10. neltymind says:

    firefox is okay, but kinda 2008. try srware iron. its also free/open source, but a google chrome clone. that means its faster, looks better by default and the feeling is slim and clean.

  11. yourterrorsux says:

    That all seems to trace back to one posting on a page called "Armenian News – PanARMENIAN.net"
    Jack Manuelian seems to be quite the anti-semite, he is an author, I suppose because he has one self published book about Nostradamus predictions.

    Thank you for posting and making me aware of this Hate Mongering Lunatic.

  12. Justice says:

    Dude no! Why are you telling everybody our Secret!!??
    Haha lol no but seriously. This was funny. I find it amazing you would really write all this down just because you were pissed at a libra. Stalker much? J/k. I'm gonna be honest though. Some of this was true – a little bit. But the majority of stuff like paranoia and entertaining suicide and all the narcissistic crap was just…crap. No offense but this whole bio sounds more like you then some other libra.

  13. HeieiX says:

    Even though I use the commercial free version more… VirtualBox is my winner.

  14. Wrenched says:

    We also have freedom of the press. If this publisher wants to stop publication and act in such a craven manner, then let them. In this world of commerce it leaves me the option of never buying another book or publication from them of any sort.

  15. Melody says:

    The unemployment benefit agencies is all states are totally overwhelmed with work. Which means you are lucky to actually speak with a person, as for that person not being knowledgeable or polite — that is the nice way to put it.

    While each state has its own laws to handle unemployment benefits, in general you have done the right thing. As for not being able to hold a professional license while getting unemployment benefits, that is just not true. An example is an attorney, who is licensed in a particular state, but is laid off and cannot get a job. Unless the state you live in is in a minority, people can hold professional licenses and get unemployment benefits.

    The primary thing that the unemployment offices looks for is that you are ready and willing to work. For example, many states prohibit full-time students from getting unemployment benefits because the theory is that the student is not available for work during normal working hours. However, I was able to get a full time law student benefits by showing that his former law clerk work was at a law firm that had him working evenings and weekends.

    Right now a lot of states are auditing the unemployment benefits that they pay out, to make sure that everything is on the up and up. So, for your own sake keep really good records of who you contacted for a job, and the times you did not get the benefits due to getting part time jobs. Keep copies of check stubs, lists of employers, newspaper ads you answered, and even screen prints from online jobs you applied for. That way if the unemployment agency has a problem, you can show that you did the right thing. Good luck.

  16. itsmefergal says:

    Yep you heard it here first… it’s got a name only a GEEK would love…”GIMP”

  17. 0LoneTech says:

    Last time I checked, which admittedly was about 1996 or so, the Gimp could record macros. Also, it has support for several different scripting languages, of which Python isn’t even the first.

  18. trevathantim says:

    you cant be serious, there is no way to know since they come and go, and give it up. That was years ago and its a moot point. Get on with life and forget it now.

  19. Webmaster says:

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